1. Introduction
PT. ADAMANTIS TRADE GROUP (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
By using our website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

2. Data We Collect
We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, company name, position.
• Inquiry Details: Information you provide in contact forms, including your message, part numbers, or service requests.
• Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website (via cookies or similar technologies).
• Communication Data: Any correspondence you send to us via email, WhatsApp, or other channels.

3. How We Collect Your Data
We collect data in the following ways:

• Direct interactions: When you fill out forms, contact us by email or phone, or request a quote.
• Automated technologies: Through cookies and server logs to analyze website usage and improve functionality.
• Third parties: Occasionally from business partners or public sources to verify or supplement information.

4. How We Use Your Data
We use your personal data for the following purposes:

• To respond to your inquiries and provide information about our products and services (auto parts, marine parts, logistics, brokerage).
• To process and manage quotations, orders, and shipments.
• To communicate with you regarding updates, offers, or service notifications (only with your consent where required).
• To improve our website, customer service, and business operations.
• To comply with legal obligations and protect our rights.

5. Legal Basis for Processing
Under Indonesian Law No. 27 of 2022 on Personal Data Protection and other applicable regulations, we process personal data based on:

• Your consent (for contact forms and marketing communications).
• The performance of a contract or pre‑contractual measures (e.g., responding to a quote request).
• Compliance with legal obligations.
• Our legitimate interests (e.g., website security, improving services), provided such interests do not override your rights.

6. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your data with:

• Service providers: Trusted third parties that assist us in operating our website, hosting, analytics, or communication (e.g., email platforms). These parties are contractually obligated to protect your data.
• Business partners: When necessary to fulfill your requests (e.g., shipping companies, customs brokers) – only with your knowledge and consent.
• Legal authorities: If required by law or to protect our rights, property, or safety.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Typically, contact and transaction data is retained for the duration of our business relationship plus a reasonable period thereafter.

9. Your Rights
Depending on your location and applicable law, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal limitations.
• Restriction: Request that we limit processing of your data.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Data portability: Request transfer of your data to another service provider.
• Withdraw consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, please contact us using the details in Section 11. We will respond within the timeframes required by applicable law.

10. Cookies
Our website may use cookies to enhance user experience and analyze traffic. You can set your browser to refuse cookies, but this may limit some website functionality. For more details, see our Cookie Policy (if applicable).

11. Third‑Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

12. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when the latest changes were made. We encourage you to review this page periodically.

14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
PT. ADAMANTIS TRADE GROUP